Legal
Privacy Policy
How Cavaridge™ handles personal data.
Effective date: 2026-05-04
1. What we collect
- Account information (name, email, organization).
- Billing data (handled by Stripe — Cavaridge sees the last 4 of card, billing email, and invoice history).
- Product usage events (Pulse) for service operation, support, and feature improvement.
- Content you provide (prompts, files, project data) — yours, never used for cross-tenant model training.
2. What we do with it
Run the service, support your team, bill you, and improve the product. We do not sell personal data.
3. Sub-processors
Cavaridge uses sub-processors for hosting (Railway), database (Supabase), payments (Stripe), AI inference (OpenRouter and the underlying model providers — Anthropic, OpenAI, Google, etc.), and observability (Sentry, Langfuse). The full sub-processor list is published at /legal/security.
4. Your rights
Under GDPR / CCPA / similar, you can request access to, correction of, or deletion of your personal data. Email legal@cavaridge.com or use the in-app account-deletion flow (90-day grace, then purge).
5. Healthcare data
PHI on Cavaridge requires a signed BAA. The Healthcare suite is gated on BAA acceptance at signup; PHI never reaches Stripe metadata or analytics surfaces.
6. Cookies + tracking
Cavaridge uses first-party cookies for authentication and preferences, plus minimal anonymized analytics. We honor the Global Privacy Control (GPC) header. Manage preferences at /legal/preferences (link active in v1.1).
7. Contact
Privacy questions: legal@cavaridge.com.
Questions? Email legal@cavaridge.com.
See also: Terms · Privacy · AI Addendum · BAA Request · Security.